10380+
processed
59,727,024+
requested compensations
5days
time
Dispute Resolution
The Financial Services Control provides quick, objective, and professional dispute resolution between traders and brokers. We guarantee that each party will receive a reasoned response, which contributes to enhancing their knowledge of Forex.
Partnership
We bring together over 40 verified brokers, exchanges, and technology providers committed to upholding the highest standards of business ethics and best practices.
Our Partners
We are ready to help
We have gathered independent leading industry experts and created the most effective Dispute Resolution Committee, capable of resolving any conflict related to online trading in the Forex and CFD markets.
Contact Us
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Who can file a complaint?
Clients of partner brokers can submit claims to the Dispute Resolution Committee. Explore PartnersWho decides the outcome of the complaint?
The Dispute Resolution Committee receives, reviews, and announces decisions on claims. Our TeamHow does the process work?
The dispute resolution process is convenient and transparent for all participants. Explore the ProcessWhat is a Compensation Fund?
The Financial Services Control provides additional protection for traders through a Compensation Fund of up to €100,000. More DetailsWhat Do We Offer?
FINASER PLC LTD. and its affiliates ("The Financial Services Control") have been providing dispute resolution services specifically for Forex and CFD traders, as well as for partner brokerage firms, since 2013 as an independent non-governmental self-regulatory organization and external dispute resolution forum (EDR), funded by partner contributions collected from partner brokers.